It is the business unit specialized in the creation and managing IT infrastructure for a proper optimization of linked resources. They are therefore designed and implemented value-added solutions, integrated, secure and of high reliability, creating a solid foundation on which the client can successfully build their own business.
Flexibility, proactiveness, innovation and professionalism are the main factors of the success that in the last years allow us to better understand the needs of the market, developing strong competences and with a high quality standard in the following areas:
Our Competence Center is the centre of professional remote support that runs all the technological activities of preventive, corrective and evolutive type, in case of fault of clients’ informatics systems.
This is a special and dedicated structure that receives, defines and manages the activities of delivering technical support devices and is organized so as to guarantee the coverage, with a suitable number of operators with all the technical certifications related to the specific area of intervention, availability help desk articulated from 8 working hours to 24 hours a day for 365 days a year.
Activities are subdivided in three phases
The creativity and professionalism of the team represent the strength of this business unit: an equipe with all the necessary skills to ensure the ability of operating with excellent performance to each type of customer request.From the simple website portals “showcase” with articulated and dynamic structures, interfaced with most popular relational databeses, using languages and of last generation development, Cutaway realizes advantageous solutions that contribute to maximize efficaciousness of the clients business processes. Strong competences have been developed in the following areas: